Frequently Asked Questions
Everything you need to know about our premium footwear and accessories.
What materials are used in Moral Code products?
We use premium, ethically sourced leathers from world-class tanneries. Our footwear features high-grade calfskin, suede, and durable rubber or leather outsoles, crafted with precision and attention to detail.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unaltered items in their original packaging. Exchanges are free of charge to ensure you find the perfect fit.
How do I care for my leather shoes?
To maintain the longevity of your leather shoes, we recommend regular cleaning with a soft cloth, using high-quality shoe trees, and applying leather conditioner or polish every few months.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.